MZpack Helpdesk

FAQ 9

• Will MZpack 3 for Ninjatrader 8 work with my license for NinjaTrader?
• How to update my MZpack or single MZpack indicator?
• Where can I download the latest version of MZpack?
• Download doesn’t start, an error page is displayed after I entered the license key on MZpack Downloads for Customers page.
• Where can I find actual version of installed MZpack indicator(s)?

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Licensing 8

• Licensing rules
• Moving a license to another machine or changing critical hardware parts
• Activation error: The remote server returned an error: (403) Forbidden. Activation limit exceeded for this key
• What is Hardware Id and how it is calculated?
• Where can I find Hardware Id of my machine?

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Troubleshooting 7

• Why can’t I enter the license key into MZpack Activating window?
• High CPU load, high memory consumption, very long chart loading or chart is not loaded at all, wrong positions of indicator’s plots
• MZpack is not present in the Available list of the Indicators window
• Error has occurred in NinjaTrader 8 database cache
• Chart is 'flashing'

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