FAQ

Will MZpack 3 for Ninjatrader 8 work with my license for NinjaTrader?
MZpack doesn’t depend on the type of Ninja license. You can use MZpack with any version of NinjaTrader – free, lifetime, subscription. Read how to get Ninja...
Sat, 31 Aug, 2019 at 10:56 AM
How to update my MZpack or single MZpack indicator?
1. Download the latest version of MZpack from the site. If you purchased one or more single indicators (not the whole package) choose ‘Single Indicators’ ve...
Sat, 15 Feb, 2020 at 6:52 PM
Where can I download the latest version of MZpack?
You can find the download link here: 1. Download menu on https://www.mzpack.pro.  2. My Profile - Account section on https://www.mzpack.pro. For #1 and #2...
Sat, 28 Mar, 2020 at 11:18 AM
Download doesn’t start, an error page is displayed after I entered the license key on MZpack Downloads for Customers page.
The possible reasons are: 1. Typo or spaces in the license key – use Copy/Paste method. 2. A wrong product is chosen. If you purchased one or more single ind...
Sat, 31 Aug, 2019 at 11:03 AM
Where can I find actual version of installed MZpack indicator(s)?
Actual versions of MZpack indicators are shown in 'Indicators - Available' list under 'MZpack/NT8' folder Also, the version is displa...
Wed, 4 Mar, 2020 at 12:51 PM
How to submit a feature request
Leave your feature requests under Feature Requests theme on our Forum by starting a new topic. Other users (and you) can voite for the feature by clicking ...
Wed, 25 Sep, 2019 at 11:43 AM
Service Agreement
Service Agreement The following detailed service parameters are the responsibility of the Service Provider in the ongoing support of this Agreement. Se...
Thu, 27 Feb, 2020 at 2:04 PM
Where can I find my license key(s)?
You can find your license key(s) of the purchased product(s) in your order information email(s). Please, check your Inbox, Spam and Junk folders of your ema...
Mon, 27 Jan, 2020 at 1:08 PM
How to submit a feature request?
Leave your feature requests on the Forum under this theme by starting a new topic. Other users (and you) can vote for the feature by clicking Like button. ...
Sat, 22 Feb, 2020 at 7:40 PM
I did not receive my license key and download link
We send your order information and license key on the next business day (usually in 3-5 hours) to your email. Check Spam/Junk/Promo folders, please, if you ...
Sat, 30 May, 2020 at 12:18 PM