Troubleshooting
You are running the TRIAL version. Download and install paid version, please. Where can I download the latest version of MZpack?
Sat, 31 Aug, 2019 at 11:05 AM
This issue is related to Tick replay mode and historical data processing inside the platform. Step 1. Don't use Tick replay mode where is possible S...
Sat, 21 Mar, 2020 at 12:12 PM
NinjaTrader 8.0.27.0 or laetr version requires MZpack 3.18.8 or later version. Check what version of NinjaTrader you are running - 32 or 64 bit. For 64-bi...
Sun, 25 Dec, 2022 at 6:07 PM
Message on the screen: "Error has occurred in NinjaTrader database cache. Close NinjaTrader and delete 'Documents\NinjaTrader 8\db\cache' fold...
Fri, 16 Apr, 2021 at 6:10 PM
The option 'General - Optimize render performance' limits the number of chart objects to be rendered on the screen. This helps to control the render...
Fri, 1 Nov, 2019 at 1:41 PM
NinjaScript running in NinjaTrader 8 does not queue up ticks while the indicator is calculating on historical data and hence will not process these ticks th...
Fri, 6 Mar, 2020 at 11:27 AM
Different data feeds produce different charts, especially when using tick based intervals vs time based intervals. Market data vendors each employ various m...
Sat, 28 Mar, 2020 at 11:26 AM
There are some Known issues in a number of Windows Updates for .NET that occurred at the beginning to middle of August that lead to this error. Use the belo...
Wed, 1 Sep, 2021 at 12:02 PM
Some small amount of accounts were lost in November 2023 during web site update. Register again, please. Contact support if you want to attach your purcha...
Mon, 15 Jan, 2024 at 9:08 PM