Troubleshooting
You are running the TRIAL version. Download and install paid version, please. Where can I download the latest version of MZpack?
Sat, 31 Aug, 2019 at 11:05 AM
This issue is related to Tick replay mode and historical data processing inside the platform. The solution: https://mzpack.freshdesk.com/en/support/solu...
Sat, 8 Feb, 2025 at 11:36 AM
NinjaTrader 8.0.27.0 or laetr version requires MZpack 3.18.8 or later version. Check what version of NinjaTrader you are running - 32 or 64 bit. For 64-bi...
Sun, 25 Dec, 2022 at 6:07 PM
Message on the screen: "Error has occurred in NinjaTrader database cache. Close NinjaTrader and delete 'Documents\NinjaTrader 8\db\cache' fold...
Sat, 8 Feb, 2025 at 11:33 AM
The option 'General - Optimize render performance' limits the number of chart objects to be rendered on the screen. This helps to control the render...
Fri, 1 Nov, 2019 at 1:41 PM
Read the solution: https://mzpack.freshdesk.com/en/support/solutions/articles/48000959141-error-has-occurred-in-ninjatrader-8-database-cache
Sat, 8 Feb, 2025 at 11:37 AM
Different data feeds produce different charts, especially when using tick based intervals vs time based intervals. Market data vendors each employ various m...
Sat, 28 Mar, 2020 at 11:26 AM
There are some Known issues in a number of Windows Updates for .NET that occurred at the beginning to middle of August that lead to this error. Use the belo...
Wed, 1 Sep, 2021 at 12:02 PM
Some small amount of accounts were lost in November 2023 during web site update. Register again, please. Contact support if you want to attach your purcha...
Sat, 8 Feb, 2025 at 11:39 AM